web hosting is essential for your web site...
here's how to solve common problems with hosting companies
By John Helsing
those of you with Web sites, you probably know what
a “host” is. It’s a company that provides
a location, or address, on the Internet where your Web
site resides. They should provide stable web
In other words, just like a physical business needs
an address, a web site needs stable web hosting
You can’t have a Web site and just “stick
it up” on the Web. Unless you want to set up your
own server for stable web hosting,
you have to go through a hosting company (hopefully
one with stable web hosting) who gives
you that address, including server space and bandwidth,
that enables the search engines and visitors to find
Let’s look at some common problems we often have
with hosting companies:
Lack of stable web hosting and support.
You can never find an actual person to talk to! They
may have a 24-hour customer service line open, but you
can never get through to a real person.
Hosting companies often think that the “lowest
price” will always get the sale, but they fail
to realize that what people really want is excellent
customer service, stable web hosting,
and a variety of services that come with the hosting
Many hosting companies don’t provide any other
functionality other than Web site hosting. They don’t
provide a “control panel” full of goodies
such as PGP secure e-mail, shopping carts, log analysis,
database creation, etc.
Guess what? Technical support people often don’t
make the best “customer support” people.
They may be technical gurus, but their main interest
lies in their high tech servers and maintaining stable
web hosting, rather than solving the simple
problems of their customers.
In other words, weak customer service and lack of stable
web hosting is a major problem with the majority
of hosting companies these days.
I recently had the pleasure of being introduced to Mxhub
Hosting Company, and to say I was impressed is a vast
Here are some things that struck me as unbelievable.
When the phone rings, whoever answers the phone is required
to stand up to answer it and talk. After all, the sheer
act of standing up requires that they’re on the
ball and are listening to your problems and concerns.
And, you actually speak to a “real” person!
With Mxhub, if
you have a problem, they don’t just “tell”
you how to solve it, they solve it for you! Also, their
services certainly aren’t limited to “hosting.”
They can set you up with an account to where you can
access the Internet through local access numbers no
matter where you travel.
Their prices are extremely reasonable – much better
than I had been paying previously. Plus, the “extras”
I’ve received by going with Mxhub
But the one thing that makes Mxhub
shine over most Web hosting companies is their devotion
to providing good customer service, and this is an area
in which they truly excel.
So, if you’re in the market for a new Web site,
or if you aren’t pleased with your current host,
consider Mxhub Hosting.
It will be one of the smartest moves you could ever
make for your Web site.
the Author: John Helsing is a freelance web
designer and programmer. He's currently working in the