to choose the best business web hosting service
By Mary Lin
Choosing business web hosting: When
considering business web hosting, consumers
must realize that the options that they will receive
will be tremendously limited. business hosting is usually
priced between $2 to $25 per month. This cheap pricing
makes business web hosting more accessible
to consumers who want to obtain an Internet presence
for their individual interests or for the purposes of
Lower price schemes however guarantee that the quality
level of the business web hosting will
be less than stellar. business web hosting
can offer low prices because most take a "no-frills,"
bulk approach towards hosting. All business
web hosting leverage shared hosting, in which
numerous customer resources are multiplexed upon a single
In the case of most business web hosting
providers, many hundreds of customers are located upon
single servers or hosting appliances. The net result
is that consumers experience a tremendous amount of
service degradation in respect to server performance
and network efficiency. With a multitude of consumers
sharing a single server, any access to service is determined
on a first-come, first-serve basis. In effect, consumers
compete for all accessible services. Usually, this competition
results in a tremendous amount of server load which
causes tremendously slow execution of applications on
the server, and high levels of latency, or network delay.
Most business web hosting therefore
cannot guarantee 24/7 uptime due to server load issues.
Many business hosts might also guarantee "unlimited
bandwidth," or unlimited traffic to and from your
Web site. Such claims are exaggerations since bandwidth
is a finite resource that the business hosting company
purchases from an upstream provider. Further, consumers
must remember that the functionality of bandwidth is
limited by server performance. If a Web server is inefficiently
provisioned and has a large number of hosted Internet
domains, that server's performance will become slow
and impeded, and will even block requests for Web pages.
If a Web server does not allow connections due to the
sheer amount of traffic to the server, then the promise
of "unlimited bandwidth" becomes effectively
Since business hosts make smaller profit margins than
regular hosts, which offer hosting in the $25 to $100
per month range, it can be expected that technical support
and customer care functions will not be a high priority
for a typical business host. With a business host making
smaller margins, consumers can assume that that most
of the revenue will be retained and not spent on support.
Most industry analysts however peg typical support costs
at 30 per cent of a hosting company's revenue stream.
Due to the smaller margins that a business host makes,
consumers can deduce that much less human and capital
resources will allocated to technical support. This
can become a tremendous problem, since most business-hosting
infrastructure is usually stretched to the limit. With
a tremendous amount of server issues, due to its bulk
approach towards hosting, consumers of such services
can expect little effective support for a business host
when a technical issue arises.
Good technical support provides quick response and definitive
solutions to any problems that might crop up. This usually
requires a good investment in customer relationship
management and human resources, which business hosts
most usually lack. business hosts therefore should never
be considered for mission-critical e-commerce, or even
for an Internet presence for a small or mid-sized business.
The best use of business hosting service is for a small
personal site or to evaluate and learn Internet technologies
if you are a novice.